TWO THINGS TO DO WITH YOUR AIRTIME
Hi guys, it’s been a fun time serving you. We are always delighted when you, our esteemed customers, get satisfied with our services. It’s our mission to avail to you great service and a great customer care experience. Your questions, concerns, compliments and any other kind of input that we get from you allows us to serve you better. It is in this spirit that we wish to discuss two of our services, the switch airtime service and the Airtime 4 cash service.
The idea behind developing these services is based on two observations. One, sometimes we have airtime on our devices that we might not need at that moment. This airtime would serve us better if we converted it into some other form that would be useful. In this case for example, it could be more useful if it could be converted to either cash or some other form of airtime. The second observation is that we -mobile phone users- have friends and family members who might need that airtime more than we do, but in a different form.That’s where Chura come in with these services.
Let’s look into each of the service in detail.
This service is designed to allow mobile phone users to ‘switch’ or exchange their airtime in a certain mobile service provider to some other form of airtime in a different mobile service provider. This is to say that you can convert your airtime in Safaricom into Airtel/Orange or even Equitel airtime and vice versa.
In order to enjoy this service,
1. You can either;
• send an SMS in the following order:
Chura Switch (amount) from 07xxxxxxxx(network) to 07xxxxxxxx(network)e.g.
Chura switch 100 from 0711223344(safaricom) to 0755667788(orange)
• Or fill a form at our website https://www.chura.co.ke/switchairtime/with the relevant details highlighting the amount of airtime to switch the number sending the airtime and the number receiving the airtime.
• You will then be given instructions on how to proceed with the transaction.
2. Following the instruction given, you will sent the specified amount of airtime from her number to our system numbers.
3. The corresponding amount of airtime will then be sent to the desired phone number.
Once in a while we encounter situations where -as explained above- we want to dispose off the airtime we have in order to get money. These situations vary from person to person. Airtime 4 ca$h service is designed for such. It allows for subscribers to get money for their airtime within and even across networks. Users send that airtime to our system from whichever network and then money is sent from our system to the indicated phone number whether in the same or in a different mobile network.
This is the process;
1. EIther;
• send an SMS in the following order:
Chura Cash amount from 07xxxxxxxx(network) to 07xxxxxxxx(network) e.g.
Chura Cash 100 from 0711223344(safaricom) to 0755667788(orange)
• Or fill a form at our website at https://www.chura.co.ke/airtime4money/ with the relevant details highlighting the amount of airtime to convert to money, the number sending the airtime and the number to receive the cash.
• You will then be given instructions on how to proceed with the transaction.
2. Following the instruction given, she will sent the specified amount of airtime from her number to our system numbers.
3. The corresponding amount of money will be sent to the desired phone number.
This therefore means that you receive airtime at the end of a Switch Airtime transaction and money at the end of an Airtime 4 ca$h service.
We hope that this post will be of help. In case of any further query do not hesitate to visit us at our site or talk to us at the following numbers:
Safaricom : 0704-981-897
Airtel : 0732-462-520
Orange : 0771-114-529
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